Yes! With your Designity plan, you will be set up with a dedicated Slack channel through which you can communicate with your creative team in real time and collaborate seamlessly on projects.
Additionally, you can join a community of marketers and CMOs from top brands to exchange insights, discuss industry trends, and stay updated on the latest marketing strategies.
📌 Response Expectations
📌 Response Expectations
Messages will be responded to within 2 business hours.
We are available for communication during working hours (9 AM – 5 PM in the agreed upon time zone or in your time zone). Any messages sent outside of this time will be addressed on the next business day.
📌 Slack Best Practices
📌 Slack Best Practices
✅ Official Deliverables:
All deliverables can be found and reviewed through your Designity Portal. You will be notified via email if a new deliverable has been sent.
Feedback requests must be shared on our Miro board, using sticky notes or comments where appropriate. Miro board can be found on your Designity Portal.
✅ Encouraged Discussions:
Quick project updates and status checks
Questions about timelines, processes, or expectations
🚫 Avoid:
Long discussions better suited for a meeting (we suggest scheduling a call with your a call with your Creative Director instead)
Feedback over Slack or Email. Feedback on creative deliverables needs to be done over the Miro board.
📌 Communication Guidelines
📌 Communication Guidelines
Tag the relevant person/team when asking a question to ensure a quick response.
Use threads to keep discussions organized.
Keep communications clear, concise, and respectful. Complex topics can be escalated to a call.
If needed, share assets or references over the Slack channel.